Terms of Service
Last updated: August 26, 2025
1. Acceptance of Terms
By accessing or using Interline's services, including our website and communication platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Service
Interline provides a unified client communication platform that integrates email, SMS, and WhatsApp messaging services. Our platform includes features such as:
- Unified inbox management
- Broadcasting capabilities
- Keyword automation
- Team collaboration tools
- Reporting and analytics
- Customizable workflows
3. User Accounts and Registration
3.1 Account Creation
To use certain features of our service, you must create an account by providing accurate and complete information.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.
4. Acceptable Use Policy
You agree not to use our services to:
- Send spam, unsolicited messages, or engage in harassment
- Violate any applicable laws or regulations
- Impersonate others or provide false information
- Transmit malicious software or harmful content
- Interfere with the security or integrity of our platform
- Access or attempt to access accounts or data not belonging to you
5. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
6. Payment and Billing
6.1 Fees
Use of certain features may require payment of fees. All fees are non-refundable unless otherwise specified.
6.2 Billing
You agree to pay all charges incurred by your account. We may change our fees at any time with reasonable notice.
7. Intellectual Property
7.1 Our Rights
Interline and its licensors own all intellectual property rights in the service, including software, content, and trademarks.
7.2 Your Content
You retain ownership of content you submit to our service but grant us a license to use, store, and process it as necessary to provide our services.
8. Third-Party Integrations
Our service may integrate with third-party services (SMS providers, WhatsApp Business API, email services). Your use of these integrations is subject to their respective terms of service and privacy policies.
9. Service Availability and Modifications
We strive to maintain service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue our service with reasonable notice.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTERLINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
11. Indemnification
You agree to indemnify and hold harmless Interline from any claims, damages, or expenses arising from your use of our service or violation of these Terms.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of New York, United States, without regard to conflict of law principles.
12.2 Arbitration
Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website or through our service. Your continued use of our service after such changes constitutes acceptance of the new Terms.
14. Termination
Either party may terminate this agreement at any time. Upon termination, your right to use our service ceases immediately, but provisions regarding liability, indemnification, and dispute resolution will survive.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: legal@interline.com
Phone: (718) 289-0018
Address: 46 Main Street, Suite 146, Scotchtown, NY